Host content policy

Listing content guidelines

EasyStay Zambia · Last updated August 2026

Verified hosts auto-approve, and unverified submissions land in an admin queue. Follow these rules so your listing gets approved on the first try — and stays approved.

What we approve

  • Hotels, lodges, guest houses, boutique apartments — anywhere legally licensed to host paying guests in Zambia
  • Clear, honest titles that describe the property ("Sunset Lodge — Livingstone", not "BEST PLACE EVER!!")
  • At least 3 high-resolution photos taken in daylight; interior, exterior, and one representative room
  • A specific address so guests know where to arrive and physical-key handoffs work
  • Kwacha prices for both hourly (from 2 hours) and nightly stays, matching the property class
  • Amenity list that matches reality — Wi-Fi, parking, breakfast, air-conditioning only if actually provided

What we reject

  • Duplicate listings — the same property submitted more than once (list one entry with your full inventory)
  • Fake or stock photos not showing the actual property
  • Adult-entertainment venues or unlicensed short-let party spaces
  • Properties whose declared amenities materially don't match on-site reality (guests will report and refunds get issued)
  • Prices priced far above market rate with no clear justification (guarding against bait-and-switch)
  • Contact details in the description trying to redirect guests off-platform to avoid EasyStay's payment protection
  • Listings that impersonate other hosts, chains, or well-known brands

Tips that speed up approval

Complete KYC first

Verified hosts auto-approve. Unverified submissions wait for admin review, which can take up to 24 hours.

Sharp, honest photos

Well-lit photos taken with a modern phone in landscape mode convert 3× better than dim night shots.

Set fair hourly pricing

Hourly rate should be roughly 1/8 of nightly. Under-price and you'll get walk-in traffic that pays your electricity bill.

If your listing is rejected we'll email a specific reason so you can update and resubmit. Listings that violate these guidelines twice may be suspended.
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